Privacy Policy

This Privacy Policy describes how this website (“Website”, “we”, “us”, or “our”) handles information that may be collected when visitors access or use the Website. This policy is intended to reflect applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. About This Website
This Website operates as an independent informational platform. We do not provide paid services directly through the Website, process payments, or complete transactions on behalf of users.
From time to time, the Website may contain links to external websites, partner platforms, or third-party resources. Once you access a third-party website, its own privacy policy and data practices will apply.

2. Information We May Collect
We collect only limited information necessary for basic website operation, analytics, security, and communication purposes.

a) Technical and Usage Information
When you visit the Website, certain non-identifying information may be collected automatically, such as:
• Browser type and version
• Device type and operating system
• Pages viewed on the Website
• Approximate time spent on pages
• General geographic location, such as country or region
• Referring website or traffic source
This information is generally used in aggregated form and helps us understand how visitors interact with the Website.

b) Information You Provide Voluntarily
We do not intentionally collect personal information unless you choose to provide it to us. For example, you may provide personal information when you:
• Send us an email
• Submit a contact form
• Request information or support
• Communicate with us directly
The type of personal information collected may include your name, email address, message content, and any other details you choose to include.

3. How Information Is Used
Information collected through the Website may be used for the following purposes:
• To operate and maintain the Website
• To improve content, layout, and user experience
• To review Website traffic and performance
• To detect, prevent, or respond to technical issues or misuse
• To respond to messages or inquiries submitted by visitors
• To comply with applicable legal obligations
We do not sell, rent, exchange, or commercially distribute visitors’ personal information.

4. Cookies and Similar Technologies
The Website may use cookies, analytics tools, or similar technologies to support normal functionality and better understand visitor activity.
Cookies may be used to:
• Keep the Website functioning correctly
• Analyze general traffic patterns
• Improve Website performance
• Understand which pages are most useful to visitors
You may disable or manage cookies through your browser settings. Please note that some parts of the Website may not function properly if cookies are disabled.

5. Third-Party Websites and Partner Links
The Website may include links to third-party websites, advertisers, service providers, or partner platforms. These external websites are not controlled by us.
We are not responsible for:
• The content of third-party websites
• Their privacy policies
• Their security practices
• How they collect, use, or disclose information
Visitors should review the privacy policies of any external websites before submitting personal information to them.

6. Protection of Information
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission, storage system, or website can be guaranteed to be completely secure. Visitors use the Website with an understanding that online data transmission carries inherent risks.

7. Your Privacy Rights in Canada
Subject to applicable Canadian privacy laws, you may have the right to:
• Request access to personal information we may hold about you
• Ask for correction of inaccurate or incomplete information
• Withdraw consent where consent is the legal basis for processing
• Ask questions about how your information is handled
To submit a privacy-related request, please contact us using the contact details provided below.

8. Children’s Privacy
This Website is intended for users who are at least 18 years old or who have reached the age of majority in their province, territory, or jurisdiction.
We do not knowingly collect personal information from minors. If we become aware that personal information from a minor has been provided to us, we will take reasonable steps to delete it.

9. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in Website functionality, legal requirements, or privacy practices.
Any updated version will be posted on this page. The revised policy will become effective once published, unless otherwise stated.

10. Contact Details
For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, you may contact us at:
Email: privacy@infoweb-support.ca
Address: 240 Bay Street, Suite 1804, Ottawa, ON K1R 7X7, Canada